Welcome to Mediste Pharmaceuticals Pvt. Ltd. By accessing or purchasing our products, you agree to comply with the following Terms & Conditions. Please read them carefully before using our website or services.
1. General Information
Mediste Pharmaceuticals Pvt. Ltd. (“we,” “our,” or “us”) is engaged in the manufacture and distribution of healthcare and pharmaceutical products. All information provided on our website or product packaging is for general knowledge and should not be considered medical advice. Always consult a qualified healthcare professional before use.
2. Product Use
Our products are intended for external or prescribed use only (as mentioned on the label). Customers must read all instructions, dosage guidelines, and warnings carefully. We shall not be liable for misuse, allergic reactions, or adverse effects caused by improper use.
3. Orders and Payments
All orders are subject to acceptance and availability. Prices are subject to change without prior notice. Payments must be made in full before shipment. We reserve the right to cancel or refuse any order if fraud or misuse is suspected.
4. Shipping & Delivery
We strive to deliver products promptly; however, shipping times may vary due to logistics or external factors. Mediste Pharmaceuticals Pvt. Ltd. shall not be responsible for delays beyond our control.
5. Returns & Refunds
Due to the nature of healthcare and pharmaceutical products, we do not accept returns or exchanges once the product is opened or used. Refunds are applicable only in cases of damaged or wrongly delivered products, reported within 48 hours of delivery.
6. Intellectual Property
All content, including trademarks, logos, product designs, and materials on our website, are the intellectual property of Mediste Pharmaceuticals Pvt. Ltd. Unauthorized use or reproduction is strictly prohibited.
7. Limitation of Liability
Mediste Pharmaceuticals Pvt. Ltd. shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or misuse of our products or website.
8. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Gurugram